Overview of the Cases page

On the Cases page, you can search for cases by keyword, access the complete list of open and closed cases, and open the case edit page to create a case.

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A Search box Enter keywords to help you find a case. You can search by case number, description, tags, and so on.
B Search button Click to open the Search page. The search results only show cases that contain your keywords.

To see all cases, leave the search box blank and click the search button.

C Create new case Click to open the case edit page so that you can create a case.