On the Retention policies page of the Configurations menu, you can configure the default retention policy for cases and files in the recycle bin.
Watch this video to learn more. Click the Captions icon (CC) to turn on video captions in one of the available languages. If using Internet Explorer, the video might not display. To fix this, open the Compatibility View Settings and clear Display intranet sites in Compatibility View.
For example, body-worn camera (BWC) video could be kept for 90 days, public surveillance video could be kept for 30 days, and so on.If a file is associated with a case, it inherits the retention policy of the case. If the file retention policy is longer than the case retention, then the file retention policy is used.
|A||Retention period for cases and files in the recycle bin||Click to select the retention period that you require. The default setting is 7 days and the maximum is 365 days.|
|B||Automatically delete files by source after the specified period||The retention periods that are used for automatically deleting files by source.|
|C||Source of upload||The source that the files were uploaded from.|
|D||Automatically delete files by category after the specified period||The retention periods that are used for automatically deleting files by incident category.|
|E||Category||The category that the files are associated with.|
|F||Retention policies||Click to configure the retention policies.
Retention policy settings are only applied after a case has been closed.
NOTE: Users must have account admin permission to configure retention policies.
|G||Deleted after||The retention period that is used to automatically delete files by
source or by category. A retention period can be specified for each
source or category that is defined in the system.
NOTE: Files are only deleted if all cases associated with the files are closed. Any files without a category will use the associated cases category if applicable. The longest source or category retention policy is used.
The retention periods include the following: