Logging on to Genetec Clearance™

After you have activated your user account through the activation link, you can log on to your Genetec Clearance™ account to view and manage evidence.

Before you begin

Make sure that you have done the following:

To log on to Genetec Clearance™:

  1. Using your web browser, select the required host as detailed in your account activation email:
  2. On the login page, enter your email address and click Login.
    You are redirected to your user account’s sign-in page.
  3. (Optional): Select an account if required.
    • The account ID is shown in the URL at the top of every page.

      For example, https://hostname/accountid/currentpage.

    • The account ID can change depending on the account that is logged in.
    TIP: You can switch accounts at any time by clicking Change account from the account options under the user ID.

The Home page is displayed and you are ready to use Genetec Clearance™.