Reviewing media

After media files have been uploaded, you can play them from either the file edit page or case edit page. You can also play videos with GPS trail location data (if available).

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What you should know

You can only view video files directly in the system if they were uploaded in a supported file format. If an unsupported file format is uploaded it will not be viewable in the application. For other formats, you must download the file to view the video. To download a file, you must have the View and download permission level for that file. After a file is downloaded, no user activity on the file is tracked outside of the system.
  • GPS trail location data is only available when watching videos, and only if the video was captured using a body-worn camera (BWC) that provides GPS coordinates.
  • If the video has a start time defined, you can choose to display either the relative time () or the absolute time () in the video timeline. This is particularly useful when you want to see and seek on a timeline with the actual time the video was recorded. For example, 08:35:01AM / 08:40:01AM, instead of 0:00 / 05:00.

To watch uploaded media from the case edit page:

  1. Open an existing case.
  2. In the Files field, click the play button () in the middle of the file thumbnail.

To watch uploaded videos from the file edit page:

  1. From the Genetec Clearance™ system home page, click Files, and then select a file.
  2. In the Preview section, click the play button ().

To watch uploaded videos from the file edit page with GPS trail:

  1. In the file edit page, click the play button () in the middle of the file thumbnail.
  2. Click to open the video in Preview mode, with GPS trail location data (if available).

    a still image from a video with a maps thumbnail displaying GPS trail location data in the bottom right corner

  3. Click Play.
  4. Click the maps icon () to show or hide the GPS trail location data thumbnail.
    NOTE: In video playback mode, a marker moves along the GPS trail to indicate the GPS location in relation to the video timeline.
  5. Click the Maps thumbnail in the video to open the map in Preview mode, with GPS trail location data (if available).

    an image of maps displaying GPS trail location data with a video thumbnail in the bottom right corner

    TIP: Use your mouse to move around the map, and use the scroll wheel to zoom in or out.
    1. Click the video icon () to show or hide the video thumbnail.
  6. Click the video thumbnail in the map to return to the video in Preview mode, with GPS trail location data (if available).