The registry is the Genetec Clearance™
module that simplifies the video request process and improves collaboration between
participants and investigators. The registry can include a list of cameras that
authorized users can request video from.
Using the registry module, organizations can do the following:
Share the list of fixed and vehicle-based cameras in your Security Center system so that
users can submit video requests.
Important:
You must have the Genetec
Clearance™ Plugin installed to request video from cameras and vehicles. For
more information, refer to About Clearance Plugin for Security Center.
Maintain a list of public safety program participants, from whom video can be
requested.
Configure request forms that users must complete when requesting video.
Configure participant enrollment forms for public safety initiatives.
Define Clearance users that can approve new requests.
The registry enhances situational awareness for investigators. It provides detailed
information about cameras of interest, including their GPS coordinates and thumbnails
showing the camera view.
Video request workflow
The following diagram illustrates the workflow processes that occur between Clearance and the Clearance Plugin when a video request is submitted.
A registry of cameras and participants is published in Clearance so that investigators can find devices that are
near incidents under investigation.
The investigator submits a request form.
An email notification is sent to
the camera owners to review new requests. Authorized
users can view the status of their current and past requests in Clearance.
Camera owners validate the video request, ensuring that all required details
are received before releasing the video to the requester.
When the request is approved, video is exported from Genetec™ Security
Center, or other systems integrated using the Clearance APIs, based on the
date and time provided by the requester.
Note:
If the system is not integrated with
other sources, evidence can be uploaded using a file request link
generated on the request.
After the available recordings have been uploaded to Clearance, an email notification is sent to the
investigator. You can configure permission levels in the system to grant the
investigator view-only or view and download permissions.
