What's new in Clearance

What's New: May 2025

Retention and data management updates

We’ve made a series of improvements impacting how administrators can manage retention policies and review deletion schedules in Clearance. Specifically, these updates facilitate the review of cases and files in the recycle bin and allow you to report on files scheduled for deletion.

The following is a summary of the main updates:

New “uncategorized” retention policy

This policy is used to define a deletion period for uncategorized files. By default, this option is set to Never delete. Once activated, the policy applies the retention schedule to all new and existing files that are uncategorized. This policy replaces the deletion policies that were based on the evidence source.

Enhanced reporting capabilities

Review upcoming deletions from the recycle bin and filter for files up to one year in advance. This update helps you determine whether you need to extend a case’s retention period, or protect a file from deletion.

Preview case and file metadata from the recycle bin

Additional entity details are now displayed in the recycle bin. You can review the reason why files were deleted, and preview case and file metadata without the need to restore them.

Relocated recycle bin access

The recycle bin is now accessed from within the Retention page rather than by way of its own menu tab.

For a complete list of all prior announcements, see Previous features and enhancements.