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Managing i-PRO devices
Add, remove, and configure i-PRO devices in Clearance.
Defining device policies
Define device policies in Clearance to ensure synchronicity between users' devices and their Clearance profiles.

Introduction to Clearance
Learn about the Clearance collaborative investigation management system.
Getting started
Learn how to log on, log off, and change languages in Clearance.
Release notes
Check out what's new in the latest release of Clearance.
User interface tour
Get familiar with the user interface in Clearance.
Account setup
Configure your settings in Clearance.
Managing cases
Manage cases to record the details of an incident and link digital evidence in Clearance.
Managing devices
Add, remove, and configure devices in Clearance.
Managing i-PRO devices
Add, remove, and configure i-PRO devices in Clearance.
- Network requirements for i-PRO device enrollment
  To connect i-PRO systems with Genetec Clearance™ and enroll i-PRO devices, you must ensure that you have some domains allowed for outgoing communication from your internal network.
- Adding i-PRO body-worn cameras
  You can add an i-PRO body-worn camera in Clearance by docking the camera in a docking station connected to your system and authenticating it with Clearance.
- Adding i-PRO in-car systems
  You can add an i-PRO in-car system in Clearance by creating a device and authenticating it with Clearance.
- Configuring i-PRO five fields
  To make the metadata fields generated by recordings using i-PRO cameras and in-car systems consistent with Clearance, you must configure the i-PRO five fields.
- About i-PRO automatic case creation and file tagging
  You can automatically generate cases in Genetec Clearance™ and associate them with recordings tagged from the i-PRO Front End system and body worn web app.
- About device groups
  Create and configure device groups to bulk-manage configurations for your i-PRO body-worn cameras and in-car devices.
- Defining device policies
  Define device policies in Clearance to ensure synchronicity between users' devices and their Clearance profiles.
  - Managing i-PRO user account policies
    Add users to the i-PRO user account credentials device policy in Clearance to ensure that i-PRO Front End application credentials are synced with Clearance.
Managing Axis devices
Configure Axis body worn systems for use with Clearance.
Managing files
Create, share, and associate files in Clearance.
Managing video requests
Learn how to employ video requests in Clearance.
Managing video editor content
Learn how to use the video editor in Clearance.
Reviewing dashboards
Learn how use the dashboard in Clearance.
Public upload requests
Invite anyone to add files to an incident without viewing the case contents in Clearance.
Clearance plugin
Export Security Center video as evidence to an account in the Clearance system.
Clearance Drive
Manage file transfers to and from Clearance.
Clearance Uploader application
Automatically upload media from devices to Clearance, or a Security Center video archive.
Genetec™ Video Player
View exported G64 and G64x video files from Security Desk, or on a computer that does not have Security Center installed, in Clearance.
Clearance Seen
Capture videos, images, and audio recordings from your phone and upload evidence directly to your Clearance account.
Frequently asked questions
Learn about common issues in Clearance.
Glossary
Technical support
Need tech support or product information? Check out these resources.

Defining device policies

2022-10-05

Define device policies in Clearance to ensure synchronicity between users' devices and their Clearance profiles.

Before you begin

Procedure

Manage i-PRO user account policies.