Searching for cases or files

If you have many cases and files in the system, you can find a specific case or file from the Search page by using keyword searches, category, date and time filters, case status, case associations, device assignment filters, or by finding the case or file on a map.

1. Click the Search tab.
2. In the Search field, type keywords or tags related to the case or file, and press Enter or click the search button ().
3. (Optional) Filter your search for cases or files: select either Cases, Files, or All.
4. (Optional) Filter your search by category: click Category and select one or multiple categories from the drop-down menu.
   Tip:

   Select Clear all to show all categories in the search results.
5. (Optional) Filter your search by date or time: click Date and time () and select the options that you require.

   

   From the Filter by section, define the following:

   • Select Start time and end time to filter your search for results with a start and end time that occur within the time frame defined in the Type section that follows.
   • Select Creation date or upload date to filter your search for results with a creation date or upload date that occurs within the time frame defined in the Type section that follows.

   From the Type section, define the time period that applies to your search:

   • Select Any time to search all time ranges.
   • Select During the last and define a period of time back from the present time that you want to include in the search.
   • Select Specific dates to search a specific time range. Enter a date and time, or use the calendar and date icons to select a specific time range.
6. Click Filters () to open the search filter menu.

   

7. (Optional) Filter your search for cases or files: select either Cases, Files, or All.
8. (Optional) To filter your search by category, click Categories and select one or multiple categories from the drop-down menu.
   Tip:

   Select Clear to show all categories in the search results.
9. (Optional) Filter your search by case associations: click Case associations and select With files, Without files, or All.
10. (Optional) Filter your search by file associations: click File associations and select Linked, Unlinked, or All.
11. (Optional) Filter your search by case status:
    1. Select Open, Closed, or All.
    2. Select Clear when you want to show all open and closed cases in the search results.
12. (Optional) Filter your search by evidence source. Click the Evidence sources menu and select the evidence sources you require.
    Note:

    Evidence source types include body-worn cameras, Clearance Drive, public uploads, and more.
13. Filter your search by assigned department. Click the Departments menu and select the departments you want to include in your search.
14. (Optional) Filter your search by device assignment.
    1. Click Device assignment and select the options that you require.
    2. In the Search field, type a user name or email address, and press Enter or click the Search button ().
    3. Select the user that you require and click Confirm.
    Tip:

    Click on the name of a column to sort it in ascending or descending order.
15. (Optional) Click Case custom fields or File custom fields, select a field, and enter a value to filter your search using any custom field values you have created.
16. After you have defined all of the necessary filters, click Apply.
    The search shows results corresponding to the filters you have applied.
17. (Optional) Click Settings () to add or modify fields in your search.
    Tip:

    You can drag and drop fields in the search bar to reorder them. The order of your search fields is saved to your browser and appears in the same order the next time you log in.
18. (Optional) Click Reset to clear your selected fields.
19. (Optional) To export search results as a CSV file: click Export.
    Further analysis can be performed directly in Excel. For example, analyzing the number of cases or files created on a monthly basis, or the type and nature of events.
    The metadata of all the queried files and cases is downloaded and generated in a CSV.