Searching for cases or files using map view

2025-08-14Last updated

You can find a specific case or file from the Map view by using keyword searches and filters for category, date and time, case status, case associations, or device assignment.

What you should know

  • Thumbnail previews are displayed in search results for the following files: BMP, PNG, JPEG, GIF, Icon, and MP4.
  • When you select Specific dates, any cases or files that have at least 1 minute of their duration within the time range are displayed.

Procedure

  1. Click the Search tab, and then click Map ().
  2. Apply filters to your search as needed. For information on applying search filters, see Searching for cases or files.
    Note:
    The cases or files that match your search criteria are shown on the map. If you search by location, the map centers on that location. Depending on the zoom level of the map, cases or files that are close together are grouped in bubbles.
  3. Click a bubble to open the case or file, or to zoom in to the group of cases or files.
    The map view in the Clearance search showing search results filtered by specific criteria.
  4. Click List to display the search results in a list.
    Click Show all results to see all cases or files.

Example

Watch this video to learn more. Click the Captions icon (CC) to turn on video captions in one of the available languages.