Installing Genetec Clearance™ Capture

Genetec Clearance™ Capture is a Google Chrome extension that is used to capture evidence from websites and social media and upload the evidence directly to your Genetec Clearance™ account. Before you can use Genetec Clearance™ Capture, you must install and configure the Google Chrome extension.

Before you begin

The following prerequisites apply when installing the Google Chrome extension.
  • A user with Windows Admin access might be required for the installation, depending on your organizations security policies.
  • The Genetec Clearance™ Capture Google Chrome extension must be associated with a Genetec Clearance™ account to upload media to that account.
  • You must have an active Internet connection.

What you should know

To use the Genetec Clearance™ Capture Google Chrome extension you must have Google Chrome browser version 59 or later.

To install the Genetec Clearance™ Capture Google Chrome extension:

  1. In Google Chrome, click More (), then click More tools > Extensions .
  2. Click Open Chrome Web Store.
  3. Type Genetec in the search field and click Enter.
  4. In the Extensions search results, next to Genetec Clearance™ Capture, click ADD TO CHROME ()
  5. Click Add extension.

    The extension is installed in chrome://extensions/.
    1. Click x to close the confirmation dialog box.

  6. (Optional) In the Google Chrome Extensions tab, click Allow in incognito or Allow access to file URLs if required.

The Genetec Clearance™ Capture Google Chrome extension is now installed and ready to capture evidence.

After you finish

If you need to uninstall Genetec Clearance™ Capture, follow the standard uninstall process for Google Chrome extensions.