Sharing files using a file request
2020-09-21Last updated
Use a public file request when you want anyone to add files to an incident without viewing the case contents.
Before you begin
What you should know
- The person receiving the public file request must complete the identity information and accept the file request terms before they can share files.
- When a file request is used to share a file, Public upload audit trail
information is stored.
- Who uploaded the file shown in the preview list as Uploaded
by. For example,
user@host.com (public upload)
. - Who created or modified the file shown in the file audit trail details
information as
Public upload
.
- Who uploaded the file shown in the preview list as Uploaded
by. For example,
- reCAPTCHA is used to protect public uploads from malicious activities.