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Clearance Drive
Manage file transfers to and from Clearance.
About Clearance Drive
Clearance Drive is an application used to transfer files, such as those generated by VMS, in-car systems, cellphones or body cameras, to Clearance. Clearance Drive uses Windows File Explorer to facilitate mass transfer of files to and from Clearance. You can also create cases using Clearance Drive.

Introduction to Clearance
Learn about the Clearance collaborative investigation management system.
Getting started
Learn how to log on, log off, and change languages in Clearance.
Release notes
Check out what's new in the latest release of Clearance.
User interface tour
Get familiar with the user interface in Clearance.
Account setup
Configure your settings in Clearance.
Managing cases
Manage cases to record the details of an incident and link digital evidence in Clearance.
Managing devices
Add, remove, and configure devices in Clearance.
Managing i-PRO devices
Add, remove, and configure i-PRO devices in Clearance.
Managing files
Create, share, and associate files in Clearance.
Managing video requests
Learn how to employ video requests in Clearance.
Managing video editor content
Learn how to use the video editor in Clearance.
Reviewing dashboards
Learn how use the dashboard in Clearance.
Public upload requests
Invite anyone to add files to an incident without viewing the case contents in Clearance.
Clearance plugin
Export Security Center video as evidence to an account in the Clearance system.
Clearance Drive
Manage file transfers to and from Clearance.
- About Clearance Drive
  Clearance Drive is an application used to transfer files, such as those generated by VMS, in-car systems, cellphones or body cameras, to Clearance. Clearance Drive uses Windows File Explorer to facilitate mass transfer of files to and from Clearance. You can also create cases using Clearance Drive.
- Installing Clearance Drive
  Before you can transfer files or create cases using Clearance Drive, you must complete the installation procedure.
- Clearance Drive user interface tour
  Get to know Clearance Drive's layout and feature set using the following user interface description.
- Managing cases using Clearance Drive
  Create cases in Clearance Drive and review them in Clearance later.
- Transferring files using Clearance Drive
  You can use Clearance Drive to transfer files to and from cases in your Clearance account.
- Configuring settings in Clearance Drive
  Configure drive location, network settings, and delete files using the Clearance Drive settings menu.
Clearance Uploader application
Automatically upload media from devices to Clearance, or a Security Center video archive.
Genetec™ Video Player
View exported G64 and G64x video files from Security Desk, or on a computer that does not have Security Center installed, in Clearance.
Clearance Seen
Capture videos, images, and audio recordings from your phone and upload evidence directly to your Clearance account.
Frequently asked questions
Learn about common issues in Clearance.
Glossary
Technical support
Need tech support or product information? Check out these resources.

About Clearance Drive

2022-10-17

Clearance Drive is an application used to transfer files, such as those generated by VMS, in-car systems, cellphones or body cameras, to Clearance. Clearance Drive uses Windows File Explorer to facilitate mass transfer of files to and from Clearance. You can also create cases using Clearance Drive.

Clearance Drive includes the following components:

Clearance Drive agent: The Clearance Drive agent is the user interface component of the application that is used to manage media uploads.

Watch this video to learn more. Click the Captions icon (CC) to turn on video captions in one of the available languages.