Managing cases using Genetec Clearance™ Drive

Create cases in Genetec Clearance™ Drive and review them in Genetec Clearance™ later.

1. From the Genetec Clearance™ Drive header, click Create case ().
2. Click Create new case.
3. Enter information into the case fields:
   1. Enter a name for the case.
   2. Assign the case to a department.
   3. Assign a category to the case.
   4. Enter an incident number for the case.

      

4. Click Create case.
   The case is created.

   Note:

   

   You can view the case in Genetec Clearance™ and add further field information and metadata to it there.

1. From the Genetec Clearance™ Drive header, click Search ().
2. Click Search.
3. Enter the search terms you require.
4. Double click the relevant case to view the files.