2022-07-12Last updated
Create cases in Genetec Clearance™ Drive and review them in Genetec Clearance™ later.
Procedure
To create a case in Genetec Clearance™ Drive:
-
From the Genetec Clearance™ Drive header, click Create
case (
).
-
Click Create new case.
-
Enter information into the case fields:
-
Enter a name for the case.
-
Assign the case to a department.
-
Assign a category to the case.
-
Enter an incident number for the case.
-
Click Create case.
The case is created.
Note:
You can view the case in
Genetec Clearance™ and add further field
information and metadata to it there.
To search for a case using Genetec Clearance™ Drive:
-
From the Genetec Clearance™ Drive header, click
Search (
).
-
Click Search.
-
Enter the search terms you require.
-
Double click the relevant case to view the files.