To download files from a case using Genetec Clearance™
Drive:
Search for a case, or select a case from the home page.
Find the file you want to download, click More ().
Choose to download the original or a converted MP4 version of the file.
Note: MP4 is a widely supported file format, but you can also download the original
version for use in Security Center and to ensure
information security.
Select a folder to download the file to.
The file is downloaded.
To transfer a large number of files simultaneously using the file explorer view
starting from Genetec Clearance™ Drive:
From the Genetec Clearance™ Drive home page, select the case you
require.
Click Open folder.
Browse or search for the case you require and select it.
Browse the files located in the case - select the file you want to download, and choose
to download the original file, or a converted MP4 version.
To upload files to the case, drag and drop the file on the case into the Windows
Explorer window.
To transfer a large number of files simultaneously starting from the file
explorer view:
Open file explorer and navigate to Genetec Clearance™, located under
This PC.
Browse or search for the case you require and select it.
Browse the files located in the case - select the file you want to download, and choose
to download the original file, or a converted MP4 version.
To upload files to the case, drag and drop the file on the case into the Windows
Explorer window.
Tip: You can monitor the status of in-progress file transfers from the
Operations page.
Example
To move a file, drag and drop it from your computer into the required case in Genetec Clearance™ Drive:
To copy a file and add it to Genetec Clearance™ Drive, copy the file from
your computer and paste it into the required case in Genetec Clearance™
Drive:
).