Transferring files using Clearance Drive

You can use Clearance Drive to transfer files to and from cases in your Clearance account.

1. Search for a case, or select a case from the homepage.
2. Find the file you want to download, click More ().
3. Choose to download the original or a converted MP4 version of the file.
   Note: MP4 is a widely supported file format, but you can also download the original version for use in Security Center and to ensure information security.
4. Select a folder to download the file to.
   The file is downloaded.

1. From the Clearance Drive homepage, select the case you require.
2. Click Open folder.
3. Browse or search for the case you require and select it.
4. Browse the files located in the case - select the file you want to download, and choose to download the original file, or a converted MP4 version.
5. To upload files to the case, drag and drop the file on the case into the Windows Explorer window.

1. Open file explorer and navigate to Clearance, located under This PC.
2. Browse or search for the case you require and select it.
3. Browse the files located in the case - select the file you want to download, and choose to download the original file, or a converted MP4 version.
4. To upload files to the case, drag and drop the file on the case into the Windows Explorer window.
   Tip: You can monitor the status of in-progress file transfers from the Operations page.