2022-07-14Last updated
You can use Clearance Drive to transfer files to and from cases in
your Clearance account.
Procedure
To download files from a case using Clearance
Drive:
-
Search for a case, or select a case from the homepage.
-
Find the file you want to download, click More ().
-
Choose to download the original or a converted MP4 version of the file.
Note: MP4 is a widely supported file format, but you can also download the original
version for use in Security Center and to ensure
information security.
-
Select a folder to download the file to.
The file is downloaded.
To transfer a large number of files simultaneously using the file explorer view
starting from Clearance Drive:
-
From the Clearance Drive homepage, select the case you
require.
-
Click Open folder.
-
Browse or search for the case you require and select it.
-
Browse the files located in the case - select the file you want to download, and choose
to download the original file, or a converted MP4 version.
-
To upload files to the case, drag and drop the file on the case into the Windows
Explorer window.
To transfer a large number of files simultaneously starting from the file
explorer view:
-
Open file explorer and navigate to Clearance, located under
This PC.
-
Browse or search for the case you require and select it.
-
Browse the files located in the case - select the file you want to download, and choose
to download the original file, or a converted MP4 version.
-
To upload files to the case, drag and drop the file on the case into the Windows
Explorer window.
Tip: You can monitor the status of in-progress file transfers from the
Operations page.