To download files from a case using Clearance
Drive:
Search for a case, or select a case from the home page.
Find the file you want to download, click More ().
Choose to download the original or a converted MP4 version of the file.
Note: MP4 is a widely supported file format, but you can also download the original
version for use in Security Center and to ensure
information security.
Select a folder to download the file to.
The file is downloaded.
To transfer a large number of files simultaneously using the file explorer view
starting from Clearance Drive:
From the Clearance Drive home page, select the case you
require.
Click Open folder.
Browse or search for the case you require and select it.
Browse the files located in the case - select the file you want to download, and choose
to download the original file, or a converted MP4 version.
To upload files to the case, drag and drop the file on the case into the Windows
Explorer window.
To transfer a large number of files simultaneously starting from the file
explorer view:
Open file explorer and navigate to Clearance, located under
This PC.
Browse or search for the case you require and select it.
Browse the files located in the case - select the file you want to download, and choose
to download the original file, or a converted MP4 version.
To upload files to the case, drag and drop the file on the case into the Windows
Explorer window.
Tip: You can monitor the status of in-progress file transfers from the
Operations page.
Example
To move a file, drag and drop it from your computer into the required case in Clearance Drive:
To copy a file and add it to Clearance Drive, copy the file from
your computer and paste it into the required case in Clearance
Drive:
).