Genetec Clearance™ User Guide

Learn about the Clearance collaborative investigation management system.

Learn how to log on, log off, and change languages in Clearance.

Check out what's new in the latest release of Clearance.

Get familiar with the user interface in Clearance.

Configure your settings in Clearance.

Manage cases to record the details of an incident and link digital evidence in Clearance.

Add, remove, and configure devices in Clearance.

Add, remove, and configure i-PRO devices in Clearance.

Create, share, and associate files in Clearance.

Learn how to employ video requests in Clearance.

Learn how to use the video editor in Clearance.

Learn how use the dashboard in Clearance.

Invite anyone to add files to an incident without viewing the case contents in Clearance.

Export Security Center video as evidence to an account in the Clearance system.

Manage file transfers to and from Clearance.

Automatically upload media from devices to Clearance, or a Security Center video archive.

View exported G64 and G64x video files from Security Desk, or on a computer that does not have Security Center installed, in Clearance.

Capture videos, images, and audio recordings from your phone and upload evidence directly to your Clearance account.

Learn about common issues in Clearance.