Setting up your account

2019-10-22Last updated

With Genetec Clearance™, you can collaborate on cases and share digital evidence and media with other authorized investigators. As a site administrator, you must set up your account before inviting others to join the site.


  1. Activate your Genetec Clearance™ account.
  2. Configure your account information.
  3. Create departments for your organization.
  4. Create user groups so that you can assign the same access policy to multiple users for a case or file.
  5. Create user accounts so that users can join the Genetec Clearance™ site.
  6. Create categories for the different types of incidents so that you can properly classify incidents when creating cases.
  7. Create a sample case.


Watch this video to learn more. Click the Captions icon (CC) to turn on video captions in one of the available languages.