Setting up your account

2019-10-22Last updated

With Clearance, you can collaborate on cases and share digital evidence and media with other authorized investigators. As a site administrator, you must set up your account before inviting others to join the site.


  1. Activate your Clearance account.
  2. Configure your account information.
  3. Create departments for your organization.
  4. Create user groups so that you can assign the same access policy to multiple users for a case or file.
  5. Create user accounts so that users can join the Clearance site.
  6. Create categories for the different types of incidents so that you can properly classify incidents when creating cases.
  7. Create a sample case.


Watch this video to learn more. Click the Captions icon (CC) to turn on video captions in one of the available languages.