Adding existing users to groups

2020-02-04Last updated

To organize users by rank or role and to ensure that their access policies for cases, or security policies are always the same, you can add users to groups.

What you should know

Users can belong to multiple groups.

To add new users to a group, create the user account.


  1. Click Configurations > Users .
  2. Scroll through the list or search for an existing user and double-click the name.
    The user's edit page opens.
  3. In the Groups field, click .
  4. Select the group you want the user to be a member of, and then click Add.
    The Add group window with a list of groups that the user can be added to.
  5. Click Save.


Watch this video to learn more. Click the Captions icon (CC) to turn on video captions in one of the available languages.