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Genetec Clearance™ User Guide
Genetec Clearance™ User Guide
  • Introduction to Clearance
  • Getting started
  • Release notes
  • User interface tour
  • Account setup
  • Managing cases
  • Managing devices
  • Managing i-PRO devices
  • Managing files
  • Managing video requests
  • Managing video editor content
  • Reviewing dashboards
  • Public upload requests
  • Clearance plugin
  • Clearance Drive
  • Clearance Uploader application
  • Genetec™ Video Player
  • Clearance Seen
  • Frequently asked questions
  • Glossary
  • Technical support
EN.Genetec Clearance User Guide.pdf
  1. Home
  2. Account setupConfigure your settings in Clearance.
  3. Synchronizing users and groups using SCIM protocol Use the SCIM integration to synchronize users and groups from your identity management system so that you do not have to create them.

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  • Introduction to ClearanceLearn about the Clearance collaborative investigation management system.
  • Getting startedLearn how to log on, log off, and change languages in Clearance.
  • Release notesCheck out what's new in the latest release of Clearance.
  • User interface tourGet familiar with the user interface in Clearance.
  • Account setupConfigure your settings in Clearance.
    • Setting up your accountWith Clearance, you can collaborate on cases and share digital evidence and media with other authorized investigators. As a site administrator, you must set up your account before inviting others to join the site.
    • Activating your accountTo begin using Clearance, you must activate your account directly from the email that contained the invitation to join the site.
    • Configuring your account informationBefore you can change your file request terms and conditions, create guest user terms and conditions, or apply the digital watermark feature, you must configure your account information.
    • Configuring your report templates To modify the terms of acknowledgement in your eDiscovery Receipt report, you must configure your report templates.
    • Setting the retention period for cases and filesTo ensure that evidence is deleted when it is no longer required, you can configure retention periods for cases and files in the recycle bin. You can also configure retention periods to automatically delete files by source or category.
    • Permission levelsPermission levels in Clearance are used to define the level of access granted on a case or a file. The different permission levels include View only, View and download, Edit, and Manage, and they can be granted to an integration, user, group, or department.
    • Creating user groupsTo organize users by rank or role, and to simplify the assignment of permission and security policies in the system, you can create user groups.
    • Creating user accountsBefore someone can use Genetec Clearance™, you must create a user account for that person. After you have created the user's account, they can be granted access to cases and files.
    • Synchronizing users and groups using SCIM protocol Use the SCIM integration to synchronize users and groups from your identity management system so that you do not have to create them.
      • About SCIM synchronization using an APIIn Clearance, the System for Cross-domain Identity Management (SCIM) protocol is used to synchronize users and groups from an identity management system into cloud-based products.
      • Provisioning users and user groups using SCIM You can import your existing list of users and groups from Azure Active Directory into Clearance using the SCIM integration.
      • SCIM and Clearance attributes mapping When you synchronize an Active Directory (AD) with Clearance using the SCIM integration, SCIM attributes are mapped to Clearance identity attributes.
    • Adding existing users to groupsTo organize users by rank or role and to ensure that their access policies for cases, or security policies are always the same, you can add users to groups.
    • Creating integrationsBefore you can configure an external system, such as an application, device, plugin, or API for use with Clearance, you must create an integration. The integration authenticates your external system's communication with the Clearance account so that data can be exchanged and transferred to the Clearance account.
    • Creating departmentsDepartments act as user access templates that allow the initial permissions for users and groups to be automatically applied to cases.
    • Creating incident categoriesTo properly classify incidents when creating cases, you can create categories for the different types of incidents.
    • Defining video request policiesIn Clearance, users and guest users can submit requests for video. To manage access to these video requests, system administrators can define video request policies and add existing users or groups to them.
    • Defining security policiesIn Clearance, system administrators can define security policies to control access for users and groups.
    • Creating fieldsYou can tailor the information documented in cases and on files to the needs of your organization using the custom fields feature. Default fields can be renamed and it is possible to create text or drop-down fields. Each custom field is filterable from the Search page.
    • Configuring ID templatesYou can configure ID templates to automatically assign identifying information to cases and requests in Clearance.
    • Creating formsSystem administrators can create and customize video request and participant enrollment forms in Clearance.
    • Resetting user passwordsIf a user has forgotten their password, you can reset it for them.
    • Searching for users or groupsIf you have many user and groups in the system, you can easily find them by using the search in the Configurations tab.
    • Creating support ticketsTo create a support ticket in Clearance, an account administrator can use the Contact support option accessed from the Help section.
  • Managing casesManage cases to record the details of an incident and link digital evidence in Clearance.
  • Managing devicesAdd, remove, and configure devices in Clearance.
  • Managing i-PRO devicesAdd, remove, and configure i-PRO devices in Clearance.
  • Managing filesCreate, share, and associate files in Clearance.
  • Managing video requestsLearn how to employ video requests in Clearance.
  • Managing video editor contentLearn how to use the video editor in Clearance.
  • Reviewing dashboardsLearn how use the dashboard in Clearance.
  • Public upload requestsInvite anyone to add files to an incident without viewing the case contents in Clearance.
  • Clearance pluginExport Security Center video as evidence to an account in the Clearance system.
  • Clearance DriveManage file transfers to and from Clearance.
  • Clearance Uploader applicationAutomatically upload media from devices to Clearance, or a Security Center video archive.
  • Genetec™ Video PlayerView exported G64 and G64x video files from Security Desk, or on a computer that does not have Security Center installed, in Clearance.
  • Clearance SeenCapture videos, images, and audio recordings from your phone and upload evidence directly to your Clearance account.
  • Frequently asked questionsLearn about common issues in Clearance.
  • Glossary
  • Technical support Need tech support or product information? Check out these resources.

Synchronizing users and groups using SCIM protocol

2020-07-14Last updated

Use the SCIM integration to synchronize users and groups from your identity management system so that you do not have to create them.

What you should know

This procedure is intended for IT personnel responsible for their organization's identity administration.

Procedure

  1. Learn about the Genetec Clearance™ SCIM integration
  2. Synchronize users and groups using SCIM
  3. Refer to the SCIM and Clearance attribute mapping information
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Related concepts
  • About SCIM synchronization using an API
Related tasks
  • Provisioning users and user groups using SCIM
Related reference
  • SCIM and Clearance attributes mapping
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