2022-10-04Last updated
Before you can transfer files or create cases using Genetec Clearance™
Drive, you must complete the installation procedure.
Before you begin
The following prerequisites apply when installing
the Genetec Clearance™ Drive application.
- A user with Windows Admin access to install the application.
- Windows 10 is the minimum version supported with Genetec Clearance™
Drive.
- To login with Genetec Clearance™ Drive, you must have a user account
in Genetec Clearance™.
- You must have an active internet connection.
What you should know
- The program and associated files are installed in the current users Windows
profile.
- Genetec Clearance™ Drive software updates occur automatically after
the initial installation.
Procedure
-
Download the application install
package.
-
Select the ClearanceDrive installer
.exe file and click RUN.
The Genetec Clearance™ Drive Setup
window opens.
-
Accept the terms of the installer and finish the installation.
-
Connect Genetec Clearance™ Drive with your Genetec Clearance™ account.
-
Select the data center where your Genetec Clearance™
account is hosted.
-
Sign in using your email address and password.
-
Select the Genetec Clearance™ account you require.
Note: To open the
Genetec Clearance™ Drive, click the
Genetec Clearance™ Drive icon
(

)
located in the Windows system tray.
- Genetec Clearance™ Drive opens.
- Genetec Clearance™ Drive is shown when you navigate to the
file explorer.