Installing Genetec Clearance™ Drive

2022-07-13Last updated

Before you can transfer files or create cases using Genetec Clearance™ Drive, you must complete the installation procedure.

Before you begin

The following prerequisites apply when installing the Genetec Clearance™ Drive application.
  • A user with Windows Admin access to install the application.
  • Windows 10 is the minimum version supported with Genetec Clearance™ Drive.
  • To login with Genetec Clearance™ Drive, you must have a user account in Genetec Clearance™.
  • You must have an active internet connection.

What you should know

  • The program and associated files are installed in the current users Windows profile.
  • Genetec Clearance™ Drive software updates occur automatically after the initial installation.

Procedure

  1. Download the application install package.
  2. Select the ClearanceDrive installer .exe file and click RUN.
    The Genetec Clearance™ Drive Setup window opens.
  3. Accept the terms of the installer and finish the installation.
  4. Connect Genetec Clearance™ Drive with your Genetec Clearance™ account.
    1. Select the data center where your Genetec Clearance™ account is hosted.
    2. Sign in using your email address and password.
    3. Select the Genetec Clearance™ account you require.
    Note: To open the Genetec Clearance™ Drive, click the Genetec Clearance™ Drive icon () located in the Windows system tray.
    • Genetec Clearance™ Drive opens.
    • Genetec Clearance™ Drive is shown when you navigate to the file explorer.