System requirements for Clearance
2021-12-01Last updated
For Genetec Clearance™ to run efficiently in your web browser, the computer or mobile device that you use must meet certain software and hardware requirements.
Desktop Requirements
- Cookies and JavaScript are enabled in the web browser that you are using.
Clearance is compatible with the following desktop operating systems
and web browsers.
| Operating system | Supported browsers |
|---|---|
| Microsoft® Windows 7, 8.0, 8.1, 10 | Microsoft® Edge, and Google Chrome |
| Mac OS 10.5.7 | Apple Safari 6 |
Mobile Requirements
Clearance is compatible with the following mobile operating systems
and web browsers.
| Operating system | Supported browsers | Supported Devices |
|---|---|---|
| Android | Google Chrome (latest version only) | Android tablets and phones |
| iOS 9.0 and later | Apple Safari 6 and Google Chrome | iPads, iPad Minis, and iPhones |
Note:
Performing video redaction on a mobile device is not
supported.
Clearance Uploader Requirements
The following desktop operating system requirements are required to run the Clearance Uploader.
- Microsoft® Windows 7 and later
- Microsoft® Windows Server 2008 R2 and later
- Microsoft .Net Frameworks 4.6
- Minimum ram requirement is 2GB
- Storage requirements can vary depending on the temporary storage that the application requires for video
Genetec Clearance™ Capture Requirements
To use the Genetec Clearance™ Capture Google Chrome extension you must have Google Chrome browser version 59 or later.