Previous features and enhancements

2021-09-02Last updated

The Genetec Clearance™ solution includes the following features and enhancements.

What's New: September 2021

Custom fields
Admins can now create custom fields for cases and files, allowing organizations to define their own templates and document investigations in greater detail. The feature also allows admins to change the names of existing fields to match nomenclature used within your organization. Once configured, custom fields can be used as an additional filter from the search page to refine the list of results.

What's New: August 2021

Export audit trail reports
Users can now download case and file audit trails as a PDF document. The audit report includes information related to user activity, date and time of each action, and a summary of the case or file metadata.
New version of the Genetec Clearance™ plugin for Security Center
The new version of the Genetec Clearance™ plugin for Security Center is here! Version 3.3 includes the following improvements:
  • Improved export controls: When investigating an incident, operators often need to perform exports using multiple cameras that have recorded footage related to the event. The plugin provides enhanced controls to export video from multiple cameras at the same time, synchronizing export times across all selected devices.
  • Enhanced auditing tool: A new activities report has been added to the plugin to provide an overview of all export actions to Genetec Clearance™. With the report, authorized users can view successful, failed and in-progress exports. Activities can be filtered based on specific users, cameras, and time ranges.
  • Improved support for long video exports: Video exports longer than 60 minutes are now displayed as a single continuous file when played in Genetec Clearance™.
  • Improved snapshot wizard: You can now assign snapshots to new or existing cases in the same manner as video exports.

For more information, see About Genetec Clearance™ plugin for Security Center.

Configure who can create cases
Through the new Create case security policy, administrators can now configure whether users or groups have the right to create cases in Genetec Clearance™. Guest users assigned this security policy can also create cases.

For more information, see Security policy definitions list.

What's New: June 2021

Capture snapshots from videos
The snapshot tool allows you to take still images from a video, so you can preserve and share a specific element in a scene. Snapshots are logged as part of the video’s audit trail and inherit the same permissions as the original evidence to maintain the chain of evidence.

For more information, see Video player controls.

Redesigned video player
When investigating an incident, reviewing all of the pieces of evidence collected is fundamental to recalling the events that took place. The redesigned video player allows users to playback up to six recordings in a multi-tile view to benefit from the different perspectives available. Videos can be played simultaneously or chronologically so that investigators can review different views of a scene or follow an event through successive fields of view.

For more information, see Reviewing media.

What's New: May 2021

Display assigned officer
You can now identify the officer who recorded files from body-worn cameras and in-car systems in your search results. The Officer assignment field can be toggled from the column selection menu as you configure the search fields.
New Genetec Clearance™ Uploader release
The Genetec Clearance™ Uploader is a useful tool that transfers files as a background process of your PC or server, without needing to stay logged into the web portal. The new release contains several improvements including support for faster transfer rates when uploading from a high-speed network.

For more information, see Uploading media using the Genetec Clearance™ Uploader.

What's New: April 2021

Configure search fields
You can now customize and order the fields displayed in your search results to view metadata most relevant to your search. Need to find a specific case? You can list the creation date, department, and record number directly in your results. If you’re searching for files, you can list the recording times, category, and name of the officer who recorded the video directly. The fields and filters you configure remain saved to your browser for the next time you run a search.

For more information, see Searching for cases or files.

What's New: March 2021

Officer video security policy
Agencies can now limit an officer's access strictly to video recorded from their own device. The new setting is configured in the security policies menu and applies to body-worn camera recordings uploaded to the application.

For more information, see Defining security policies.

What's New: February 2021

Files auto-save
Files added to cases are now automatically saved as part of the case.

What's New: January 2021

Evidence and case dashboards
As organizations increase the amount of data uploaded to Genetec Clearance™, they can gain a better understanding of their operations through historical trends. The new dashboard functionality provides in-app visibility of this data. Current dashboards allow you to review the number of cases created in your account, the types of file formats uploaded, your data usage, and more. The data can also easily be exported to images and spreadsheets, should it need to be shared and reviewed by others. You can manage who has access to the dashboards in your account Security Policies.

What's New: December 2020

Frame-by-frame on video player
You can now progress in a file that you are reviewing one frame at a time in the video player. This lets you analyze footage with greater precision, especially in scenes involving a lot of movement and activity.

For more information, see Video player controls.

Camera registry - Community participants
Evidence collection is a labor-intensive and costly process that takes a lot of investigators' time. To help reduce the time spent retrieving video from third parties, we have introduced the camera registry participant program update. You can now launch your own initiative from Genetec Clearance™ to enlist businesses and residents from your community and request video from them. This solution aims to ease the collection and review of external video evidence by making footage from privately-owned systems available on request.

For more information, see Creating participant enrollment forms.