Managing i-PRO user account credentials

2023-12-20Last updated

Define users' i-PRO user account credentials in order for the annotations that they make and details that they note in videos recorded using their i-PRO devices are mapped to the corresponding video files in Clearance.

Before you begin

What you should know

Ensure you are using an up-to-date version of the i-PRO front-end software and device firmware. For more information, refer to the list of supported i-PRO software and firmware versions:
Software Minimum version
FE (AG-JJLFE20P) 2.9.81.82
VPU 4000 (WJ-VPU 4000) 6.11.001.0
VPU MK3 5.22.000.0
Legacy Interface Server 3.5.5.0

Procedure

To configure credentials of users within your account:
  1. From the Configurations tab, select Device policies.
  2. From the i-PRO user account credentials section, find the relevant user and click Set password manually.
    The profile of the selected user is displayed.
  3. In the i-PRO user account section, click Edit ().
  4. In the Edit in-car user credentials window, define a username and password.
  5. Click Save.
To configure credentials for your own user profile if you are not an Admin user:
  1. Navigate to your Clearance user profile.
  2. From the i-PRO user account section, click Edit ().
    The I-PRO user account section of a user profile showing username and password.
  3. Define a password.
  4. Click Save.
To add your i-PRO user account credentials to your i-PRO device configuration tool:
  1. From the i-PRO user account section of the user page, copy the username.
    The I-PRO user account section of a user profile showing username and password.
  2. From the VPU front-end application, enter the i-PRO user account username and password that you configured in Clearance.
  3. Activate the Set login info into Body Worn Camera check box.
    The i-PRO device login page showing credentials with the Set login info into Body Worn Camera check box activated.
  4. Click OK.