Adding i-PRO BWC MK3 body-worn cameras

2021-03-29Last updated

To add an i-PRO BWC MK3 body-worn camera in Genetec Clearance™, dock it in a docking station connected to your system and authenticate it with Genetec Clearance™.

Before you begin

The following prerequisites apply when registering i-PRO BWC MK3 body-worn cameras:
  • You must have an active internet connection.
  • You must be a member of the Manage devices security policy.

What you should know

The i-PRO BWC MK3 must be authenticated before you can upload video from it.


  1. Dock the body-worn camera.
  2. Click Configurations > Devices .
  3. Click Create new device.
  4. Enter a name for the BWC MK3, the camera serial number, and specify the manufacturer and model of the camera.
    The General information section of the device page in Genetec Clearance™, showing device information.
  5. Click Save.
    The body-worn camera is created in Genetec Clearance™.
    A device in Genetec Clearance™ with the device info, assignments, and credentials displayed.
  6. From the BWC Config Tool window, double click on the body-worn camera you want to activate.
    The i-PRO BWC device configuration tool with the device being configured highlighted.
    The i-PRO BWC device configuration tool with callout numbers indicating the settings that must be configured.
  7. In the Menu section, select Network (Back-End).
  8. Set the System mode to UDE System.
  9. Set the System Configuration to Obtain DNS server automatically.
    Note: If this option is not available, you must enter your preferred DNS server manually.
  10. From the Devices page in Genetec Clearance™, copy the credentials and paste them in the UDE Settings section of your body-worn camera configuration tool window.
    The Credentials section of the device page in Genetec Clearance™ with callout numbers indicating which fields must be copied to the i-PRO BWC device configuration tool.
  11. In the body-worn camera configuration tool window, click Apply changes.
  12. From the Devices page in Genetec Clearance™, select the relevant device and assign the body-worn camera to a user.
  13. (Optional) In the Device group field, select a group to include the device in.
    Note: Device groups are used to manage the firmware version for groups of devices.
  14. Click Activate device.
The i-PRO BWC MK3 body-worn camera can now upload recorded video to Genetec Clearance™.