Logging on to Clearance

2024-02-28Last updated

After you have activated your user account through the activation link, you can log on to your Clearance account to view and manage evidence.

Before you begin

Make sure that you have done the following:
  • Enabled cookies in the web browser that you are using
  • Activated your Clearance account by clicking on the activation link in your email


  1. Using your web browser, select the required host as detailed in your account activation email:
  2. On the login page, enter your email address and click Login.
    You are redirected to your user account’s sign-in page.
  3. (Optional): Select an account if required.
    • The account ID is shown in the URL at the top of every page.

      For example, https://hostname/accountid/currentpage.

    • The account ID can change depending on the account that is logged in.
    Tip: You can switch accounts at any time by clicking Change account from the account options under the user ID.
The Home page is displayed and you are ready to use Clearance.