Deploying and using the Registry and Video Request modules in Genetec Clearance™

2022-06-07Last updated

This topic organizes the setup, customization, and operation of the Genetec Clearance™ registry and video request workflow into stages. Use it to make sure you are getting the most out of Genetec Clearance™.

Step Description Where to find more information
Registry and video request setup
1 Set up the registry:
  • Ensure your organization has an adequate subscription.
  • Learn about the registry and video request workflow.
2 Define policies:
  • Control access level of access to the registry and video request modules.
3 Create and customize video request forms and request IDs:
  • Determine the contents and style of the forms used by your organization.
  • Configure ID templates that are automatically assigned to new requests.
4 Use participant enrollment to collaborate with partner organizations
  • Create participant enrollment forms and, optionally, embed them in your organization's website so that third-parties can self-register and cooperate with investigations.
    • Participants navigate to the website where the form is embedded, complete the form, and then receive a confirmation email. After they validate using the link in the confirmation email, they are notified that their participation has been verified.
Video request workflow
1 Initiate video requests:
  • Search the registry for cameras of interest to your investigations.
  • Create video requests and gain access to relevant video recordings.
  • Invite guests to request video relevant to their investigations.
2 Conclude video requests:
  • Review video requests and decide whether to approve or deny them.
  • Approve video requests that comply with your organization's requirements.
  • Cancel video requests that contain errors, do not conform to your organization's requirements, or are unnecessary.