Adding i-PRO BWC 4000 body-worn cameras

2022-10-11Last updated

Before you can upload video to Genetec Clearance™ with an i-PRO BWC 4000, you must add the i-PRO BWC 4000 in Genetec Clearance™ by docking the camera in a docking station connected to your system, configuring the camera, and authenticating it with Genetec Clearance™.

Before you begin

The following prerequisites apply when registering i-PRO body-worn cameras:
  • You must have an active internet connection.
  • You must be a member of the Manage devices security policy.

What you should know

  • The i-PRO BWC 4000 body-worn camera should have no previously existing configurations when you make these configurations.
  • The i-PRO BWC 4000 body-worn camera must be authenticated before you can upload video from it.

Procedure

  1. Dock the camera.
  2. Click Configurations > Devices .
  3. Click Create new device.
  4. Enter a name for the camera, its serial number, and specify the manufacturer and model.
    The General section of the device page in Genetec Clearance™, showing device information.
  5. Click Save.
    The body-worn camera is created.
    A device in Genetec Clearance™ with the device info, assignments, and credentials displayed.
  6. Log into the BWC 4000 configuration tool.
  7. From the BWC Config Tool window, click Detect ().
    Trouble: If the BWC 4000 is not detected, contact your IT team for support on assigning temporary IP addresses.
    The 'Assign temporary IP address' window offering the option to assign a temporary IP address to some cameras.
  8. Click Edit ().
    The BWC 4000 Configuration Tool window opens.
    The BWC 4000 configuration tool with the edit button highlighted.
  9. From the Edit configuration file window, click the Evidence server tab.
  10. In the System Mode section, select UDE.
  11. In the Device Management Server section, enter the information you copied from the Credentials section.
    The Credentials section of the device page in Genetec Clearance™ with callout numbers indicating which fields must be copied to the i-PRO BWC evidence server section.
  12. From the Devices page in Genetec Clearance™, select the relevant device and assign the body-worn camera to a user.
  13. (Optional) In the Device group field, select a group to include the device in.
    Note: Device groups are used to manage the firmware version for groups of devices.
  14. Click Activate device.
The i-PRO BWC 4000 body-worn camera can now upload recorded video to Genetec Clearance™.