Assigning devices to users

You can assign a device to one or more users so that all media recorded using the assigned device is tagged and searchable. You can then search for evidence by device assignment to find all media recorded by users that are associated with the device.

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What you should know

To assign a device to a user, the device must exist in the system and the device license must be activated. You can assign a maximum of ten users to a device.
NOTE: When media is uploaded from an assigned device, the device assignment information is included in the Device details section of the File edit page. You can also view this information on the User Edit page.

To assign a device to a user:

  1. Click Configurations > Users .
  2. In the Search field, type a user name or email address, and press Enter or click the Search button ().
  3. Select the user that you require.
  4. In the Devices section of the Users page, click .
  5. In the search box, enter the device information (serial number, make, model), and press Enter or click the search button ().
    NOTE: Only activated devices are displayed in the search results.
  6. Select the check box for the device that you require and click Add.
  7. Click Save.
    The device is now assigned to the user.

To assign a user to a device:

  1. Click Configurations > Devices .
  2. (Optional) In the search box, enter the device information (serial number, make, model), and press Enter or click the search button ().
    NOTE: Only activated devices are displayed in the device search results.
  3. Select the device that you require.
  4. In the Assigned to section of the Devices page, click .
  5. In the Search field, type a user name or email address, and press Enter or click the Search button ().
  6. Select the check box for the user that you require and click Add.
  7. Click Save.
    The user is now assigned to the device.

After you finish

If required, you can remove a device assignment, reassign a device to another user, or deactivate a device.