You can remove device assignments from a user when the device assignment is no longer
required.
What you should know
To remove a device assignment, the device must exist in Clearance and the device must be assigned to a user. You can either
remove a device assignment from a user, or remove a user from a device.
Procedure
To remove a device assignment from a user:
Click Configurations
> Users.
In the Search field, type a user
name or email address, and press Enter or click the
Search button ().
Click the user that you require.
In the Devices section of the Users
page, click
delete next to the device assignment that you want to
remove.
Click Save.
The device is no longer assigned to the user.
To remove a user from a device:
Click Configurations
> Devices.
In the search box, enter the device
information (serial number, make, model), and press
Enter or click the search
button ().
Note: Only activated devices are displayed in the search results.
Click the device that you require.
In the Assigned to section of the
Devices page, click
delete next to the user that you want to remove.