Activating device licenses

2022-03-31Last updated

Activate device licenses in Clearance so that the devices can be assigned to one or more users. To activate a device license, the device must be added in the system.

Before you begin

You must have an active license that supports the number of devices that you require.

What you should know

If you manage a large number of devices, consider defining a naming standard that suits your needs before changing device names. For example, include departments, location codes, or any other useful information in the name.


  1. Click Configurations > Devices .
    On the Device details page the number of activated devices is displayed.

    For example Activated devices: 1/15 indicates the number of devices that are active (1), followed by the number of device licenses that are available (15) as specified in your license.

  2. Click the device that you want to activate a license for.
  3. (Optional) Enter or modify the device name and click Save.
  4. Check the Activated devices field to ensure that you have an available license for your device.
  5. Click Activate license.
    The device license is now activated.


Watch this video to learn more. Click the Captions icon (CC) to turn on video captions in one of the available languages.

After you finish

You can now assign the device to a user.