Installing the Genetec Clearance™ Uploader

Before you can use the Genetec Clearance™ Uploader, you must install and configure the application.

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Before you begin

The following prerequisites apply when installing the Genetec Clearance™ Uploader application.
  • A user with Windows Admin access might be required for installation, access to the Settings menu items, and auto updates.
  • The Genetec Clearance™ Uploader must be associated with a Genetec Clearance™ account in order to upload media to that account.
  • You must have an active internet connection.

What you should know

The program and associated files are installed in C:\Program Files (x86)\Genetec\Clearance Uploader.

The Genetec Clearance™ Uploader application updates automatically when new versions become available.

To install the Genetec Clearance™ Uploader application:

  1. (Optional) Create a Genetec Clearance™ Uploader service account if one is not already set up.
  2. Download the application install package.
  3. Select the GenetecClearanceUploader installer .exe file and click RUN.
  4. Select the I agree to the License terms and conditions. check box and click Install to begin the installation.

  5. Click Finish.
  6. Set up your Genetec Clearance™ Uploader account:
    The Genetec Clearance™ Uploader account setup wizard opens.
    NOTE: The first time that you configure your account the wizard is automatically started.
    1. On the Account Setup wizard welcome screen, click Next.
    2. Select the Genetec Clearance™ account that you want to upload files to. Click Browse and select a Genetec Clearance™ Uploader service configuration file. For example, select config.json and then click Open.
    3. Click Next > Complete .
      The Genetec Clearance™ Uploader application is now ready to use.

After you finish

You can change the Genetec Clearance™ Uploader settings at any time from the settings section in the Genetec Clearance™ Uploader.
NOTE: If you need to uninstall the Genetec Clearance™ Uploader application, follow the standard Windows uninstall process for programs and features.