Viewing Genetec Clearance™ Uploader event logs

You can investigate the files being downloaded to the client workstation, files being uploaded to Genetec Clearance™, or the status of a connected device by viewing the Genetec Clearance™ Uploader event logs.

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To view the event logs:

  1. In the Genetec Clearance™ Uploader application, click Event logs .
  2. View the Event logs history.

    • Click the Level column header to sort the events by level in ascending or descending order.
    • Click the Message column header to sort the events by message in ascending or descending alphabetical order.
    • Click the Timestamp column to sort the events by date and time in ascending or descending order.
  3. (Optional) Click the drop-down menu in the upper right corner to filter the events by event level. Select one of the following: All, Info, or Error events.