Canceling a video request

2021-04-15Last updated

In some situations, you might need to cancel a video request after it has been submitted. For example, if the request contained the wrong camera, time period, or missing or inaccurate information.

What you should know

  • Only a requester can cancel their request.
  • Requests cannot be canceled after they have been approved.


  1. Click Requests ().
  2. Select the pending request that you want to cancel.
  3. Click .
    A video request with the cancel option highlighted.
  4. Click Cancel.


Watch this video to learn more. Click the Captions icon (CC) to turn on video captions in one of the available languages.

After you finish

If required, you can resubmit your request after resolving any issues with the request content.