Canceling a video request

In some situations, you might need to cancel a video request after it has been submitted. For example, if the request contained the wrong camera, time period, or missing or inaccurate information.

What you should know

  • Only a requester can cancel their request.
  • Requests cannot be canceled after they have been approved.


  1. Click Requests ().
  2. Select the pending request that you want to cancel.
  3. Click .
  4. Click Cancel.

After you finish

If required, you can resubmit your request after resolving any issues with the request content.