File formats you can preview in Clearance

2023-06-29Last updated

A file in Clearance is a piece of digital evidence, such as a video, image, document, or other type of file. Files can be grouped within one or more cases.

If the file format is not listed here, you must download the file to preview it.

Video formats

The following video formats can be previewed in Clearance:
  • ASF (.asf)
  • AVI (Uncompressed 8 bit/10 bit) (.avi)
  • AV3
  • FLV with H.264 and AAC codecs (.flv)
  • G64 (g64)
  • G64x
  • GXF (.gxf)
  • Matroska (.mkv)
  • MP4 (.mp4 and .m4v)
  • MPEG2-PS, MPEG2-TS, 3GP (.ts, .ps, .3gp, .3gpp, .mpg)
  • MXF (.mxf)
  • QuickTime (.mov)
  • Windows Media Video (WMV) (.wmv)
Note: Certain formats, such as .avi, .asf, and .G64, are container file formats. Because they can contain unsupported media files, it is possible that certain videos in these formats are unsupported by the media player.

Extended video format library

The extended video format library is included by default with all Plan 600 and Plan 1000 accounts. It can also be purchased as an add-on with Clearance Plan 100 and Plan 200 subscriptions.
Note: Encrypted files can be shared, but not previewed in Clearance.

Audio formats

The following audio formats can be previewed in Clearance:
  • MP3 (.mp3)
  • WAV (.wav)

Image formats

The following image formats can be previewed in Clearance:
  • Bitmap (.bmp)
  • GIF (.gif)
  • JPG (.jpg)
  • JPEG (.jpeg)
  • PNG (.png)
Note: Thumbnail previews are displayed in the Case page, Evidence preview window, or search results for the following files: BMP, PNG, JPEG, GIF, Icon, and MP4.

Document formats

The following document formats can be previewed in Clearance:
  • Portable Document Format PDF (.pdf)

Watch this video to learn more. Click the Captions icon (CC) to turn on video captions in one of the available languages.