File formats you can preview in Genetec Clearance™

2021-01-28Last updated

A file in Genetec Clearance™ is a piece of digital evidence, such as a video, media, or other type of file. Files are added to cases as reference material.

If the file format is not listed here, you must download the file to preview it.

Video formats

The following video formats can be previewed in Genetec Clearance™:
  • ASF (.asf)
  • AVI (Uncompressed 8 bit/10 bit) (.avi)
  • AV3
  • FLV with H.264 and AAC codecs (.flv)
  • G64 (g64)
  • G64x
  • GXF (.gxf)
  • Matroska (.mkv)
  • MP4 (.mp4 and .m4v)
  • MPEG2-PS, MPEG2-TS, 3GP (.ts, .ps, .3gp, .3gpp, .mpg)
  • MXF (.mxf)
  • QuickTime (.mov)
  • Windows Media Video (WMV) (.wmv)
Note: Certain formats, such as .avi, .asf, and .G64, are container file formats. Because they can contain unsupported media files, it is possible that certain videos in these formats are unsupported by the media player.

Extended video format library

The extended video format library is included by default with all Plan 600 and Plan 1000 accounts. It can also be purchased as an add-on with Genetec Clearance™ Plan 100 and Plan 200 subscriptions.

The following file formats are supported in Genetec Clearance™:
Supported file formats
.20d or .60d .dv .ivi .par .vdd
.ajp or .ajo .dvr .ix .pns .vdf
.arc .dxa .jlvz .re4 .vdm
.ave .flm .jpg .rec .vfs4
.asl .h264 .jp2 .rms .vid
.avf .har .kif .rmi .vis
.bin .hpx .log .sec .vix
.bix .hvs .LUA .sjpg .vmb
.blk .i .mbf .ssf .vmf
.box .idx .mix .strg .vob
.caps .ifo .mjp .stu .vsb
.d .img .mkv .sve .vsd
.dat .inf .mp4 .svm .vse
.dav .info .mpg .tax .wmv
.dfv .Inr .mv2 .tlx .xba
.dif .inx .nvf .umv .xml
.dmi .iva .oba .vcr
.drv .ivf .ocf .vdb
The supported file formats list indicates the formats that the library provides support for. Where multiple variants of the format exist, only a subset might be supported.
Best Practice: Ensure that your files are not encrypted so that they can be previewed in Genetec Clearance™.

Audio formats

The following audio formats can be previewed in Genetec Clearance™:
  • MP3 (.mp3)
  • WAV (.wav)

Image formats

The following image formats can be previewed in Genetec Clearance™:
  • Bitmap (.bmp)
  • GIF (.gif)
  • JPG (.jpg)
  • JPEG (.jpeg)
  • PNG (.png)
Note: Thumbnail previews are displayed in the Case page, Evidence preview window, or search results for the following files: BMP, PNG, JPEG, GIF, Icon, and MP4.

Document formats

The following document formats can be previewed in Genetec Clearance™:
  • Portable Document Format PDF (.pdf)

Watch this video to learn more. Click the Captions icon (CC) to turn on video captions in one of the available languages.