To keep files longer than the specified retention policy, you can place an
indefinite hold on a file by using the Protect from deletion
What you should know
Users must have manage permission to protect files associated with a case.
To protect files from deletion:
Open an existing file from either the Search or
Files home page.
Click to select the file that you want to protect.
In the General section of the File
edit page, select the Protect from
deletion check box.
The file is now protected from manual deletion by a user or automatic deletion by
any retention policies that are in