Restoring cases

To restore the details of an incident and any digital evidence that is linked to the incident, you can restore a case and its associated files.

What you should know

IMPORTANT: Users must be in the Restore cases and files from the recycle bin security policy list. Users must also have manage permission level to restore cases. If the list is empty everyone can restore.

To restore a case:

  1. Open the recycle bin.
  2. Select the case that you want and click Restore.
    A confirmation message is displayed.
    NOTE: Any restored cases are automatically set to Protect from deletion.

    Are you sure you want to restore this case? Case name

  3. Click Restore case.
    When the case is restored, a case restored message is displayed and a Case link web address is also shown.

    An image of the Case restored pop-up, including a Case link web address and a button to view the case.

  4. (Optional) Click View case to open the restored case.