Searching for cases or files using map view

2020-09-14Last updated

You can find a specific case or file from the Map view by using keyword searches and filters for category, date and time, case status, case associations, or device assignment.

What you should know

  • Thumbnail previews are displayed in search results for the following files: BMP, PNG, JPEG, GIF, Icon, and MP4.
  • When you select Specific dates, any cases or files that have at least 1 minute of their duration within the time range are displayed.

Procedure

  1. Click the Search tab, and then click View map ().
  2. Search for the case or file on the map using one or more of the following filters.
    A
    (Optional) Filter your search by category: click Category and select one or multiple categories from the drop-down menu.
    B
    (Optional) Filter your search by date or time: click Date and time and select the options that you require.
    C
    In the Search field, type keywords or tags related to the case or file, and then press Enter or click the search button ().
    D
    (Optional) Filter your search by case status:
    E
    (Optional) Filter your search for cases, files, or cameras: select Cases, Files, Cameras, or a combination of the three options.
    F
    (Optional) Filter your search by case associations: click Case associations and select With files, Without files, or both.
    G
    (Optional) Filter your search by file associations: click File associations and select Linked, Unlinked, or both.
    H
    (Optional) Filter your search by device assignment.
    I
    If you know the location of the case or file, type the address, city, street, building name, and so on, in the location bar.
    The map view of the Search page in Clearance with callouts to the search filters that can be applied.
    The cases or files that match your search criteria are shown on the map. If you search by location, the map centers on that location. Depending on the zoom level of the map, cases or files that are close together are grouped in bubbles.
  3. Click a bubble to open the case or file, or to zoom in to the group of cases or files.
  4. Click View List to display the search results in a list.
    • Click Show only results from the map search to only display results found in the map search.
    • Click Show all results to see all cases or files.

Example

Watch this video to learn more. Click the Captions icon (CC) to turn on video captions in one of the available languages.