Searching for files or folders in a case

2024-02-28Last updated

You can find specific files or folders from the List or Tiles view by using keyword searches, file type filters, and sort filters.

What you should know

  • Thumbnail previews are displayed in search results for the following files: BMP, PNG, JPEG, GIF, Icon, and MP4.
  • When you select Specific dates, any cases or files that have at least 1 minute of their duration within the time range are displayed.

Procedure

  1. Open an existing case.
  2. Click either the List () or Tiles () view.
  3. In the search field (), enter your search criteria to search the whole case and highlight results.
    The search criteria can include the file name, extension, folder, or subfolder. The results displayed vary by relevance score and also fuzzy search results.
  4. Select a filter from the All files list:
    • Audio
    • Documents
    • Images
    • Videos
    • Folders
    • All files (default)
  5. Select a sort filter from the Relevance list:
    • Name (default)
    • Type
    • Start time
    • Uploaded time
    • Uploaded by
  6. (Optional) Click More () next to a file or folder to perform additional options.
    The Files section of a case in Clearance, with the 'more' section for one of the files highlighted.