Guest user management lifecycle in Clearance
Learn how guest users work in Genetec Clearance™ and find information about guest user access, security, and support throughout the user lifecycle. This topic links to related guest user administration topics.
Organizations often need to share evidence with external stakeholders, such as prosecutors, defense attorneys, investigators, or other agency partners. In Clearance, administrators can grant guest users access to specific cases, requests, and evidence without creating standard user accounts. Administrators can manage guest user access throughout the user lifecycle to support collaboration while maintaining security and compliance.
The following lifecycle stages describe the key administrative activities required to manage guest users.
| Step | Description | Where to find more information |
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| Plan your guest user strategy | ||
| 1 | Understand how guest users fit into your organization's workflows and determine
the level of access they require. Learn about:
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| Configure guest user security | ||
| 2 | Configure the policies and controls that govern guest access. Learn about:
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| Grant guest user access | ||
| 3 | Add guest users and share the appropriate content with them. Learn about:
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| Support guest users | ||
| 4 | Help guest users access and use shared content successfully. Refer them to the Genetec Clearance User Guide for Guests so they can self-serve. Learn about:
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| Monitor guest user access | ||
| 5 | Review guest user access. Learn about:
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