Guest user management lifecycle in Clearance

2026-08-14Last updated

Administrators can learn how guest users work in Genetec Clearance™ and find information about guest user access, security, and support throughout the user lifecycle. This topic links to related guest-user administration topics.

Organizations often need to share evidence and collaborate with people outside their organization. Administrators can use guest users to provide controlled access to specific Genetec Clearance resources without creating full user accounts. By managing guest user access throughout the user lifecycle, administrators can support collaboration while maintaining security and compliance.

The following describes the administrative activities involved in managing guest users throughout their lifecycle.

Step Description Where to find more information
Plan your guest user strategy
1 Understand how guest users fit into your organization's workflows and determine the level of access they require.
Explore:
  • Guest user purpose and usage
  • Guest user access scope
  • Guest user security controls
Configure guest user security
2 Configure the policies and controls that govern guest access.
Review:
  • Guest user access duration
  • Guest user access controls
  • Guest user invitation prerequisites
Grant guest user access
3 Add guest users and share the appropriate content with them.
Find information about:
  • Providing guest user access
  • Sharing content with guest users
Support guest users
4 Help guest users access and use shared content successfully.

Refer them to the Genetec Clearance User Guide for Guests so they can self-serve.

Help guest users with:
  • What guest users should do after receiving an invitation
  • Guest user access to shared content
  • How to assist a guest user who is having trouble
Monitor and manage guest user access
5 Review and update guest user access.
Manage:
  • Current guest user access
  • Guest user access updates